• If you think you can smell gas in your property, mobile home, even your boat, you should isolate the supply straight away.

    You should find the isolation valve beside your gas meter if you use natural gas.

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    Gas Leaks, LPG or Natural gas repaired, Suffolk and Essex.

    If you live in an apartment, your gas meter may be in a gas compartment on the ground floor of the building.

    As a resident, you should have a key for the gas compartment. 

    You should find the compartment locked, so ensure you have a key.

    For boats, mobile homes and log cabins which use LPG supplied by gas cylinders, turn off the valves on the cylinders.

    LPG users without gas cylinders may have a gas tank buried in the garden or a surface tank.

    The isolation valve for these tanks is just before the gas pipe enters the property.

    Open all windows and doors to allow fresh air in to remove the gas. 

    Do not operate any light switches or electrical appliances. 

    This means do not switch anything off if it’s on and vice versa.

    Whatever you do, do not smoke, you will be surprised what some people do when facing a panic mode.

    Remove yourself and family from the property, remembering to take your mobile phone with you.

    You should now contact your gas supplier via National Gas Emergencies number on 0800 111 999.

    This service is available 24 hours a day throughout the year.

    Once the Gas Emergencies service arrives, they will cap off the supply at the gas meter.

    They will also check that the gas leak is not on the incoming side of the meter, (The incoming pipe from the road).

    If the leak is on the incoming side, it then becomes a big problem as they may need to isolate the supply in the road. 

    You could also contact a Gas Safe Registered Engineer to visit your property to trace the source of the gas leak.

    Once the gas emergency services have capped your supply, they will advise you to contact a registered gas company anyway to fix the leak.

    You will find a registered gas company on the Gas Safe Register who is local to you.

    It’s simple to use, follow the website instructions enter your full details.

    You will then get the details of three local companies.

    Gas leaks, big or small, can be a danger to life if left untreated.

    Some people for reasons unknown tend to ignore the smell of gas.

    They do not realise how dangerous a gas leak can be

    Small LPG gas leaks tend to build-up in lower areas which makes them more dangerous.

    Liquid petroleum gas (LPG) is much heavier than natural gas, so tends drops to ground level when it leaks out.

    Natural gas is lighter and will float around in the air.

    It’s so important to open doors and windows to get the air circulating throughout the property to remove the gas.

    If you think you can smell outside of your property, the same applies, contact the emergency services.

    Gas leaks big or small, need to be addressed as soon as possible.

    You will be surprised at how many people do not know the location of the gas isolation valve within there property.

    A little tip for you is to locate your gas meter and check the isolation is working by turning it off and back on.

    If you find the isolation valve is very stiff, contact your Gas supplier and ask them to either repair or replace the valve for you. 

    Do the same check if you use LPG for your gas appliances, check the isolation valve is easy to turn off and not stiff.

    I hope this article is of help to you in your search for gas leaks.

    Remember, safety is your number one priority, protect yourself and family.